BC023_English: The Crisis Management Protocol

Complex and protracted crisis events can be supported by using guidelines which prompt leadership considerations and decision making, such as the Crisis Management Protocol. This roadmap to crisis management provides a system for effective crisis management during the respond and manage, and transition and recovery phases of a crisis event. The protocol is a critical tool to move the Crisis Management Leadership Team and Local Incident Management Teams through a unified and structured approach to crisis management. PLEASE REMEMBER - Some modules offer language subtitles. Click the 'CC' button on the video player controls to select your language. WEAK INTERNET – If you have limited bandwidth, please ensure you select the lowest quality setting under the gear icon in the video player controls.