BC063_English: An Introduction to Program Risk Management

Program management plays a critical role in identifying and addressing a wide range of safety and security risks their staff and program goals and activities face when implementing both short-term and long-term activities internationally. This leadership program provides critical areas of knowledge and practice to build stronger, more effective and more resilient programs – protecting people, activities, business and the wider reputation of the organization. Modules address mapping and assessing complex and fluid risks, proactive resiliency planning measures, the selection of hotels or guesthouses for travelling or long-term deployed staff, effective travel risk management standards and measures, stakeholder needs, engagement and management, different leadership styles during an emergency, the steps for activating a crisis management response, the common responsibilities of Trip Team Leaders, emergency communication techniques, family liaison during a crisis, conducting After-Action reviews following an incident, and the mechanisms by which to resume business after a crisis.