CMLP 1.2_English: Cross-Cutting Crisis Management Considerations

When developing the response to fast-paced and high impact Crisis Events, it is likely that the Crisis Management Leadership Team will have experience of responding to, and managing, the full scope of Crisis Events that could potentially occur, and the time and space to plan and make decisions in a deliberate, consultative manner will not exist. To ensure the Course of Action selected by the Team is well-judged, an understanding of the wide range of factors that are commonly associated with Crisis Events – regardless of the specific nature of the incident triggering the crisis – is important. Cross-Cutting Considerations encompass factors that, regardless of the nature of the event will require consideration, understanding that it is the active consideration of a factor, even if resulting in discounting a potential action, which will ensure the scope of a response is matched to the risks present. These cross-cutting considerations are explored within the following themes: Life safety and protection of physical and emotional wellbeing; Accounting for staff location and status; setting of the crisis management tempo; Working practices, travel and operational activity; Determining the requirement for additional support; Stakeholder management and communications; Legal and regulatory issues; Liaison with families of affected staff; Financial and administrative considerations; Training and awareness; and the importance of concurrent preparation for resumption and recovery. The objective of this training is to provide knowledge and understanding of those considerations the Crisis Management Leadership Team should ensure are accounted for regardless of the specific nature of an incident to ensure the cross-cutting, strategic parameters of crisis management are fully reviewed and analyzed to optimize the response to Crisis Events. PLEASE REMEMBER - Some modules offer language subtitles. Click the 'CC' button on the video player controls to select your language. WEAK INTERNET – If you have limited bandwidth, please ensure you select the lowest quality setting under the gear icon in the video player controls