GFM010_English: Performance Management within the Security Organization

Whether as the senior security professional responsible for the performance of security services and assets, or as a manager overseeing security contracts and activities; establishing defined and measurable standards against which activities can be effectively measured will define an effective and appropriate security approach. The establishment of Key Performance Indicators – or KPIs – and a system by which to then monitor and report against security standards, addressing nonconformities through timely and effective corrective actions – ensures that high levels of professionalism can be effectively sustained.